Improving your experience 

Improving your experience 

2023-24 Annual report for customers.
This year’s annual report focuses on how well we delivered our services, the money we spent repairing and maintaining homes and, importantly, the steps we took to improve your experience.

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Ten simple steps to help keep you safe and warm in your home 

Gas Safety Week is taking place from the 9th to 15th September and is here to remind the public how to keep themselves gas safe and raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning. 

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World Suicide Prevention Day 

Today is World Suicide Prevention Day, a chance for organisations and communities around the world to come together to raise awareness of how we can create a world where fewer people die by suicide.

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