Complaints and feedback policy – key facts

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Existing customers

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If you are an existing customer and don't enter your postcode, unfortunately you will not be able to register to use the My Homes Plus customer app and it may take us longer to process your enquiries.

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We haven't found a match for your postcode on our system. For further help, please call our customer service team on 0800 048 8955.
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Please enter the first line of your address

Thank you for providing your postcode. In order to verify your customer status, we also require the first line of your address.